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My vivoy66 mobile phone can receive short messages, but what if there is no prompt tone?

In view of the situation of your mobile phone, I suggest to try the solution first:

1. Enter Settings-Status Bar and Notification-Manage the notification authority of public information in the notification;

2. Go to Settings-Voice-Message Ringtone-Change other ringtones;

3. In the standby interface, press the volume plus key to increase the volume of the ringtone;

4. Enter Settings-More Settings-Restore Factory Settings-Try to restore all settings. This operation will not lose data.