How to score Taobao stores?

You can optimize the dynamic score of Taobao stores by the following methods:

1, first of all, the physical object is consistent with the picture description. Don't exaggerate the product, and don't over-beautify the product. There is also a need to clearly mark the numerical value of the product, and indicate on the details page that there is a slight gap between the physical object and the picture due to light and other reasons.

2. Let buyers participate in the praise and evaluation of printed matter by various preferential activities and gifts.

3. Do a good job in pre-sale, in-sale and after-sale services, and answer customers' questions enthusiastically and professionally. Don't answer with a single word, use a smiling expression, make different answers to different questions and help buyers solve problems, and help customers avoid the risk of wrong purchase through their professional skills and rich experience.

In the after-sales aspect, such as "Payment Care", "Delivery Reminder", "Logistics Reminder" and "Receiving Reminder", at every link of the transaction, the system will automatically send a short message to the buyer to inform the buyer of the current order progress and provide intimate service, which can effectively improve the buyer's satisfaction and get favorable comments.

4, improve the baby's cost performance. A store with multiple cost-effective products will make customers more satisfied and have a higher repurchase rate. After all, the product itself is the main factor that determines competitiveness. Therefore, when we choose products, we choose high-quality products to avoid low customer evaluation because of product quality.

5, the world logistics, only fast and unbreakable. In logistics express delivery, carefully choose and compare the regional delivery speed of several mainstream express delivery logistics companies, and choose the fastest and best express delivery company to reach customers. You can contact several courier companies for comparison in the early stage. The delivery speed can be filled in with the logistics number after the consumer pays. Use customer service software to remind customers that the goods have been delivered and delivered in time on the same day. First of all, give customers a good impression of delivery speed. Although we can't grasp the speed of logistics, we can make some efforts in the choice of express delivery companies. After a period of comparative testing, you can choose one or two relatively good courier companies. At the same time, it is necessary to indicate the arrival time of express delivery on the details page. These are the areas that need to be optimized to improve the DSR score of the store. If it happens that the dynamic score of our store begins to decline, then we must optimize the dynamic score. Ensure the healthy development of our store.