How did the child's phone watch receive the repayment information from China Everbright Bank?

There are two possibilities: one is that someone else filled in your child's mobile phone number when handling the card. The second is that the expired mobile phone number has been recycled by the operator and reused by your child.

In this case, you can directly call the 95595 customer service hotline and let the credit card verify it manually for you. This is the most direct method.

If it is verified that your family did not apply for a loan, then ignore it.

Everbright Bank Credit Card Customer Service Tel: 400-788-8888.

Credit card customer service hotline: 400- 100-0000.