Steps to solve the short message problem

The problem of short message is one of the common problems in the process of using mobile phones. If you encounter this problem, you can try the following steps.

clear data

Open the settings, find and click "Apply", and then select "Info" to try to clear the data and see if the problem is solved.

Replacement of mobile phone

If the problem still exists after clearing the data, please try to insert the mobile phone card into other mobile phones to see if you can send and receive SMS normally.

Contact the operator

If you can't send and receive SMS normally on other mobile phones, there may be something wrong with the SIM card. At this time, please contact your network operator to check.

Check the phone

If you can send and receive SMS normally on other mobile phones, the problem may be your mobile phone. You can try to re-insert your mobile phone card and send yourself a short message to see if you can receive it normally.

Contact the operator

If you still can't receive SMS, please enter the SMS center and contact your mobile operator to check whether your SMS center number is correct.

Uninstall security software

If the SMS center number is correct, you can try to temporarily uninstall the system security software that may affect the SMS function.

Clear cache

If the problem still cannot be solved, you may need to back up your data and then enter recovery mode to clear the cache, user data and all data. Be careful not to restore the system settings after clearing the data.

Repair mobile phone

If none of the above methods can solve the problem, you may need to take your mobile phone to a nearby maintenance point for inspection and maintenance.