Do you usually send text messages or call for more than 24 hours?

generally, you will send a text message or make a phone call for more than 24 hours, or you can call the local express delivery point to ask them to keep it for a few more days. Goods that have not been signed for for a long time are usually returned in about a week.

1. You can pay attention to the logistics information, and see if anyone helps you sign for it. If no one signs for it, you will contact the recipient and the sender. If the recipient can't contact or refuses to answer the phone, the courier will contact the sender to choose whether to return it or return it directly.

2. If it is signed by others, you will not return the goods without signing, and the system will default that you have received the goods.

How long will it take for the express delivery to automatically confirm the receipt?

If you choose express delivery, it will take 1 days for your Taobao to automatically confirm the receipt. Taobao automatically confirms the receipt time is different according to different products and the selected express delivery. Here are the specific receipt time of Taobao:

(1) Virtual

If you buy goods with automatic recharge, the system will automatically confirm the receipt immediately after Alipay payment is completed.

if you buy goods with automatic delivery, the system will automatically confirm the receipt after 24 hours from the status of "Seller Delivered".

if you buy a virtual item, the system will automatically confirm the receipt after 3 days from the status of "Seller Delivered".

(2) Physical goods

If the logistics mode selected at the time of purchase is express delivery, EMS, and logistics is not required, the system will automatically confirm the receipt 1 days after the status of "Seller has delivered goods".

if the logistics mode selected at the time of purchase is surface mail, the system will automatically confirm the receipt 3 days after the status of "Seller has delivered".

(3) Taobao supports delayed receipt. If you click delayed receipt, the time should be added with the time of delayed receipt.

(4) if you are a buyer, you should contact the seller immediately to delay the receipt before the automatic receipt time.

if you don't receive the goods, you can ask the seller to help extend the transaction timeout.

if the seller does not help to extend the transaction timeout or the goods received are defective, please apply for a refund in time, and the transaction timeout will be suspended when applying for a refund.