What should I do if my Datang i318 mobile phone crashes? Please give me a solution. The mobile phone I just bought died within two months. what to do

The occurrence of smartphone failures will be affected by many factors. Problems such as third-party software conflicts, viruses, excessive cache usage, and hardware problems can cause crashes.

It is recommended that you:

1. If there is an external SD card inserted into the fuselage, take it out and test it. Rule out the crash caused by poor performance of the SD card

2. Uninstall the third-party software test that was operated before the crash to rule out the incompatibility between the third-party software and the mobile phone causing the crash.

3. Back up mobile phone data (phone book, text messages, multimedia files, etc.) and restore factory settings

If the fault persists, it is recommended that you bring the purchase invoice and repair card to the phone. Send it to the nearest mobile phone service center for inspection and repair. Within the specific service, you can find the official after-sales service for free replacement of the whole phone. If the warranty service period has expired, you can only find a repair station for repair.