What should I do if the traffic control platform 12123 can't receive the verification code? I can't change my mobile phone number on the app? !

According to the official news, the SMS service number 121234419 was shut down by the mobile company, so the citizens could not receive the relevant SMS tips. For this problem, it has been reported to the provincial public security department in time and actively started to solve the problem.

Summary of Frequently Asked Questions of Traffic Management 12123:

1 How to make an appointment for driving test through the platform?

In the aspect of reservation service, around the reform of driver training and examination system, Internet driver's independent examination reservation is implemented. The vehicle management office makes the examination arrangement plan public on the Internet. Candidates can register for the examination and choose the date and times of the examination independently through the Internet, telephone, vehicle management office service window and other channels according to the examination plan. The system will automatically and fairly calculate the candidates' ranking according to the time of the last test and the date of applying for appointment, so as to protect the rights and interests of candidates and promote the integrity and fairness of driving test. The platform will also dock with the motor vehicle inspection agency, which is convenient for the owner to make an appointment for the motor vehicle inspection time and place in advance. For car owners who go to the inspection agency according to the time agreed in advance, the inspection agency will give priority to the inspection to reduce the waiting time of the people in line.

2 what channels can I use the platform?

in order to meet the service needs of different age groups, different cultural levels, different habits and preferences, and different living environment groups, the platform provides a variety of service channels, such as web pages, mobile apps, text messages, and voice.

Web services provide services to the outside world by developing a unified application software for the Internet integrated service platform, using the domain name of 122.gov.cn.

the mobile APP service covers two major mobile operating systems, Apple and Android, by developing a nationwide unified "Traffic Management 12123”APP.

The voice service cooperates with China Telecom, China Mobile and China Unicom, adopts three modes: overall outsourcing, remote agent or self-construction, and the Internet integrated service management platform provides data interface, so that voice telephone can provide comprehensive traffic safety services.

SMS service connects the SMS gateways of China Mobile, China Unicom and China Telecom by developing a unified SMS platform software, and sends SMS with the number of 12123, providing information push services such as business notification and warning education.

3 why is the service number "12123" unified?

using the national unified "12123" number is not only convenient for people to remember, but also can improve the credibility of the government. As a unified service logo for the public by the public security traffic control department, it can establish an image of quality, scale, strong service awareness and trustworthiness in the public consciousness. After adopting the national unified service, SMS will be sent to traffic participants such as car owners and drivers nationwide, which will completely solve the problem that mobile phone notification services in other provinces and cities are not in place. In addition, it can also save people's fees. According to the relevant regulations of the state, you only need to pay the local telephone communication fee to dial the national unified public service cornet.