Complaint telephone succeeded 12333. What is the result?

There will be SMS notification, or you can call the staff to ask.

The Labor and Social Security Department 12333 can reply the result within 7 working days after the complaint is successful.

Article 77 of the Labor Contract Law stipulates that if the legitimate rights and interests of workers are infringed, they have the right to request the relevant departments to handle it according to law, or apply for arbitration or bring a lawsuit according to law.

Extended data:

Complaint refers to the act of reflecting the fact that our consumers' rights and interests have been infringed to the administrative department for industry and commerce by telephone or in written form after we have disputes with sellers and merchants in the process of consumption, and requesting the administrative department to help solve the disputes.

Reporting means that we report to the administrative department for industry and commerce that there are illegal acts in the business process after discovering illegal acts, and such illegal acts do not necessarily infringe on our own rights and interests. The report can be real name or anonymous.

Complaints and reports are handled in different ways. Complaints are handled through mediation. The industry and commerce department will guide consumers and operators to negotiate on an equal footing, communicate on disputes such as repair, replacement, return and claim settlement, and reach an understanding. If the two parties fail to reach an agreement through mediation, consumers may apply to the relevant departments for arbitration or bring a lawsuit to the people's court. The way to deal with reports is to investigate and deal with them. After receiving the report materials, the industrial and commercial department will decide whether to file a case according to the verification results. Through legal investigation procedures, according to the specific circumstances, they will eventually make the result of administrative punishment, without punishment, transfer or cancellation.

Complaints can be withdrawn, but reports cannot be withdrawn. After the complaint, if you are satisfied with the solution of the repair, replacement, return, compensation and other matters proposed by the merchant, you can withdraw it at any time after reaching a settlement through consultation between the two parties. The report cannot be withdrawn. Even if the whistleblower and the operator reach a settlement, the industrial and commercial department will still investigate the clues and deal with the illegal acts according to law.

Complaints can be withdrawn, but reports cannot be withdrawn. After the complaint, if you are satisfied with the solution of the repair, replacement, return, compensation and other matters proposed by the merchant, you can withdraw it at any time after reaching a settlement through consultation between the two parties. The report cannot be withdrawn. Even if the whistleblower and the operator reach a settlement, the industrial and commercial department will still investigate the clues and deal with the illegal acts according to law.