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How to change the mobile phone number of vivo account

How to change the phone number

1. If you are using a vivo mobile phone, and the mobile phone number/emergency contact/email address/secret protection bound to the account is still in use, you can go to the mobile phone settings-click on the top account-security and password-secure mobile phone number-modify the secure mobile phone, and follow the prompts to reset the mobile phone number. If the system detects that the account is highly secure, you can directly set a new secure mobile phone number. If you are prompted for authentication, you can modify it after authentication. ?

2. If you are using a non-vivo mobile phone, and the mobile phone number/emergency contact/email address/secret protection bound to the account is still in use, you can go to the webpage link of the account login interface of vivo official website, log in the account, and enter the Personal Center-Account Center-Secure Mobile Phone to modify the bound mobile phone number. If the account binding is that the mobile phone number has been deactivated, you can click "Mobile phone number has been deactivated" below to verify it through email, secret security and emergency contact, and then you can modify it. ?

3. If all the above methods fail, you need to appeal to reset through your account. Please click on the link on the link page and fill in the complaint account with relevant information according to the prompt.

Vivo account appeal steps:

1. Open the complaint link: Web page link.

2. Read the "Account Appeal Description" carefully, and then click "Start Appeal";

3. Enter the account number (mobile phone number/email address /vivo number) to be appealed, and then enter "OK" to select and confirm the account information;

4. Fill in the complaint information according to the display;

5. When submitting a complaint, the "Complaint Successful" interface will pop up, and you will get a reset link. Click "Reset xxx immediately" to modify the complaint information related to vivo account (real-name users (account stolen) can only be reset by SMS sent by the system);

Note: In order to ensure the security of accounts and avoid malicious operations, each account can appeal up to 5 times a day, and 15 times a month. Accounts whose appeal results are under review are not allowed to appeal again.

Items marked with "★" are required. Incomplete information may lead to unsuccessful application review. It is recommended that you submit as much relevant information as possible. The information you submit will be encrypted and used only to confirm the identity of the complainant.

Complaint progress inquiry address: Web page link

Graphical links: Web links

If you still have more doubts, you can enter vivo official website-My-Online Customer Service-Enter labor and consult online customer service feedback.