I sent a message to my boss asking for a rest, but he didn't reply to me at all. What should I do?

"Difficulty in sending information" is very common in the modern workplace. With the development of the times, there are more and more ways of communication in the workplace, and WeChat is a major communication tool. Many people use instant messaging software such as WeChat and QQ to send notices, communicate and send documents. However, many times WeChat is still not as efficient as usual on-site communication, and even has many restrictions.

Sometimes I send messages to leading colleagues, but one or even a few of them have not been answered. Even if I received a reply, the content was too simple, and there was nothing I wanted at all.

Sometimes if you can't say a word well in communication, the atmosphere will become "cold" and both sides will lose the will to communicate further.

Sometimes it's hard to say clearly, which not only makes the other person look "question mark", but also makes him upset.

"Difficulty in sending information" is very common in the modern workplace.

"It is difficult to send WeChat" reflects the problem of communication thinking. Why can you make it clear in a few words in front of you, but it is not smooth on WeChat? This is mainly because many people confuse instant messaging tools with real scenes, and always feel that typing and pronouncing on tools is like talking to people.

In fact, if you think about it, you will know that no matter who sends or receives messages, they are all operated on smart phones. Whether you can understand the meaning of the other party depends on the understanding and expression ability of the other party. Unlike we can see real people, feel the atmosphere of communication, see gestures and feel emotions in reality. Specifically, these problems are manifested in three aspects.

It is difficult for people to enter the communication scene.

The so-called communication scene is the background of our workplace communication. For example, if we want to ask our boss for a raise, should we choose when the company's performance improves and people are good, or when the company's performance declines and the boss is overwhelmed? Of course, most people prefer to choose when the company is in good condition. Because good business conditions will make the boss think that your opinions and attitudes are kind, and our communication can make both sides gain something.

However, in the face of mobile phones, how can we feel our communication scene? For example, the boss sends a message to employees: Xiao Zhang, come here for a moment. Can we feel it through the screen? Is it a good thing or a bad thing to invite us there? But if the boss says this in front of us, we can more or less feel the atmosphere of communication and know whether we are happy or unhappy. Therefore, to break through the restrictions of WeChat on human communication, we must first start with the establishment of communication scenarios.

Language and written expression restrictions

Some research results show that when people communicate, language expression only accounts for 30% of the expression content, while the other 70% is non-language content. This shows that in actual communication situations, people are often more sensitive to nonverbal expressions.

However, on instant messaging tools such as WeChat and QQ, words often account for more than 90% of the expression content. Some people may think that this is good and the language can be expressed more clearly. But the problem is that language expression itself is limited. For example, when we explain a task to a colleague, the colleague only answers "Yes". What does this mean? Did he help you finish it seriously, or did he just hear what you said? So it is difficult for us to feel the emotions and attitudes of others just by a few words.

Information is difficult to express people's emotional changes.

But if we meet face to face and see our colleagues frown or nod, then we can naturally judge whether this matter is reliable or not. Therefore, when communicating information, we should properly express our attitudes and emotions, and let the other party know whether we are in a positive or negative state of mind, so as to avoid misunderstanding.

Wechat has limited functions and cannot achieve real instant messaging.

Although WeChat is an instant messaging tool, texting can't achieve real instant messaging. For example, if we send a voice or video, even if the other party receives it, it may not be watched immediately. So many people emphasize not to send voice and video at work. The key reason is that our language can't communicate instantly.

If the communication object is standing on the opposite side, of course, you can directly say what you want to say. But when our communication partner is looking at his mobile phone, when will he read the message we sent? Can you see it or not? This has to be a question mark. And words are even more important at this time, because words can be understood at first sight and the reading time is the shortest. For people who have an inch of time in the workplace, saving time means making more money.

Therefore, in the case of non-instant communication, we should improve our viewing rate to the highest. Only in this way can the other party understand what we want to say in the shortest time.

Three ways to improve the ability of sending WeChat Since there are so many problems in instant messaging, how should we deal with them? Here we offer three methods.

Communication scenes give people different communication tones.

Create a communication scene

Instant messaging lacks communication scenarios, so create scenarios. When the other party enters the scene, the state of communication comes, and things can go on smoothly. Specifically, address and greeting can be emphasized. The rank and post relationship in the workplace is actually very important. Some people will think it's bureaucratic. In fact, in written communication, a clear title can remind the other party to realize who they are talking to, thus helping the other party to enter the state. For example, we can see the following sentence:

"Hello, Mr. Zhang, the task you explained yesterday has a result."

"The task you explained yesterday has come to fruition."

"Ah Kin, please find me a courier."

"Please get me a courier."

We can compare them and add titles and greetings. The positive attitude of the whole expression will be much stronger. For example, when we greet leaders, they will instinctively enter the task state and have a more positive impression. The same is true of the second article. If our colleagues use headlines, in their view, this is a softer requirement. If there is no title, simply sending a message is likely to make people feel stiff, as if the superior is ordering the subordinate, so the title is very important.

When asked, in addition to addressing and greeting, you can also adjust your language. Let's take a look at the expression below.

"I have something to tell you."

"I have something to ask you."

"I have something to communicate with you."

Appellations and greetings will make communication softer.

Almost the same meaning is expressed in different languages and the scene is completely different. For example, in the first sentence, it's like superiors and subordinates are explaining their work. The second sentence is that the subordinate asks the superior for instructions. The third sentence is like communication between colleagues. Therefore, if we can choose the appropriate language according to the corresponding identity, we can also quickly build communication scenes and let people quickly enter the communication state.

Proper use of nonverbal expressions

Due to the limited ability of language expression, we can use some non-verbal expressions. Many people like to use expressions, which is a good way to express emotions and create an atmosphere. It should be noted that mild emotions should be used instead of extreme emotions.

What is gentle? Only express your emotional tendency, don't describe your emotional degree too much. For example, you can smile when you are in a good mood, and try not to show your teeth or laugh wildly. This is not pretending to be mature, but because, generally speaking, it just releases emotional signals.

Expression is a "sharp weapon" for nonverbal expression.

For example, we finally made a deal on WeChat at a suitable price. At this time, we wanted to express our happy cooperation, so we grinned a few times. How will the other party feel when they see it? I'm afraid the first feeling is not good. This guy took a big advantage, otherwise he wouldn't be so happy. So the next time the other party cooperates with us, it may not be as honest as last time. But if you just use some simple expressions to release some emotional signals, the other party can't touch the bottom, just knowing that the communication is going in that direction now, which is enough.

Another good method is to use different tones and punctuation marks. Many people like to send messages without punctuation, or simply use commas or periods all the time. But in fact, this expression masks a lot of feelings.

For example, if you have a competitor competing for the same manager position with you, he sends you a message.

"You also signed up! ? "

"You actually signed up!"

"You still sign up! ! "

Punctuation marks can reflect people's psychological state.

These different tones and punctuation marks completely reflect different meanings. The first one said that the other party was surprised and asked questions, the second one simply expressed doubts, and the third one was a little worried. If we can flexibly use pictures, modal particles, punctuation marks and other nonverbal expressions, let the other party feel that the information is dynamic, perceptual and warm, so that the other party can better perceive our current psychological state.

Form an information closed loop

What do you mean by information closed loop? In other words, since there is no guarantee that the communication is instantaneous, let's just finish it at once. For example, many people send messages and like to say something in the middle or at the beginning. Like this:

"Mr.wong in? I want to trouble you with one thing. "

"Xiao Zhang, there is a document that you need to copy."

The result of unclear information is unclear work.

Such information often annoys people at first sight and even doesn't want to reply. But think about it, if I send all the messages every time, what effect will it be:

"Mr.wong, I have an offer, you need to help me check it. Because one of my customers has submitted a demand, I will finalize the market price. If the price is right, we will place an order. If the price changes, we can continue to talk.

Or like this:

"Zhang, there is a document that needs you to copy. It is the result of our discussion on the progress of the project in the morning, put it on my desk and send the result to Mr. Li for confirmation, then we can implement it. "

Let's first look at what we do, how to do it, and what will happen after we finish it. We can make it clear once and for all, and we can get a clear result ourselves. Whenever the other party sees the information, they can clearly know the cause and effect and make a quick decision.

Do you want to do it? What should you do if you want to do it? If there is any reason not to do it, we can all get a clear answer. In this way, too much communication is largely avoided. So what we have to do is to spend two more minutes to make the information a complete logical closed loop, so that the other party can understand it at a glance and answer it clearly in one sentence.

As an indispensable tool in the modern workplace, many people still have considerable problems in sending WeChat, but it is undeniable that it has changed the communication form in our workplace. If we can create a communication scene and use nonverbal expressions to form an information closed loop, our ability to send WeChat will be further improved.