The Agricultural Bank of China sent a text message saying that my documents and materials are overdue and I need to update them with new documents, but my documents are still overdue for more than one

The Agricultural Bank of China sent a text message saying that my documents and materials are overdue and I need to update them with new documents, but my documents are still overdue for more than one year. What should I do? if your certificate is expired or about to expire, it is suggested that you can update it through ABC's pocket bank, manual counter, super counter, mobile marketing PAD and other channels.

Self-service renewal of personal banking:

1. The validity period of the certificate has not expired, and it is within 9 days (including 9 days) before the expiration; If it has expired or the expiration date is empty, but it is still within the grace period, please click "My → Avatar → Customer Information", select the "Camera" icon after the ID number, upload the ID photo according to the page prompts, pull it to the bottom of the page after face authentication, and click OK to update it.

2. If the validity period of the certificate has expired and the grace period has passed, when logging in to the bank, you can jump to the special update page for the validity period to update it. After the update is completed, you can log in normally and use the bank's function.

the time for face authentication is from 7: 3 to 19: 3. If you can't update by self-service, please bring your valid ID card to any branch of our bank for updating. If I can't go to the branch temporarily, the agent can also bring both ID cards to any branch of our bank for agency.

if you can't update for the time being, you can apply to join the white list through the ABC customer service hotline or the outlets' counters, and we will provide you with a 9-day buffer period, starting from the date of joining the white list, during which your normal transactions at the counters and self-service channels will not be affected.

Tips:

Self-service update of Bank of China only supports customers who accept resident ID cards, and customers with other certificates do not support self-service update.

(Answer time: August 2th, 221. In case of business changes, please take the actual situation as the standard. )