Luohe announces epidemic prevention and control service hotline!

Recently, in order to implement the deployment requirements of the municipal party committee and municipal government on epidemic prevention and control work, and do a good job in "appeasing" urban people's living services, the municipal hotline office 12345 once again held an online telephone conference on coordination and linkage of convenience measures during the epidemic period, and made grid refinement and centralized release of convenience matters and service consultation telephones, connected the last "one-meter line", navigated in various ways, and woven a convenient service network to ensure all kinds of consultation, help and help of citizens. First, focus on publishing the convenience guide. Contact the hotline organizer, solicit innovative service practices during the epidemic, and introduce more than 30 emergency measures to benefit the people and enterprises, such as handling family production and life matters, helping vulnerable groups, vehicle inspection, delaying tax declaration, overdue inspection of equipment, speeding up online courses for students, giving citizens online traffic, etc., and uniformly publish them to help fight the epidemic and ensure the orderly operation of social life during the epidemic (involving commerce, public security, taxation, market supervision, customs, water supply). In order to ensure that people's telephones can be dialed in, connected and transferred quickly and effectively, and the emergency safeguard measures that people need to know and need to know can be delivered to thousands of households in time, the municipal hotline office 12345 further clarified the contact information of business consultation such as living supply, convenient home, enterprise management, epidemic prevention and control, and made public through websites, official WeChat accounts and other media forms, so as to improve the social awareness rate and respond to people's complaints and consultations in a timely, rapid and efficient manner. The third is to give full play to the role of bridges and ties. The municipal hotline office 12345 opened an online convenience hotline 12345 to accept complaints with two-dimensional code while doing a good job in the normalization of help-seeking consultation. Timely notification of the handling situation, irregular quantitative statistics of the handling situation of each unit during the epidemic, commendation of the units that have handled well, notification and interview of the cases that have not been handled well, and truly play the role of hotline handling as a bridge in serving the "life circle" of the citizens in their hometown. First, the daily necessities business department contact phone Luohe City, district (functional area) business department opened a "daily necessities hotline" and made efforts to open a "green channel" for daily necessities distribution. Luohe Municipal Bureau of Commerce: 3 120925 Yancheng District Bureau of Commerce: 296 1 156 Yuanhui District Bureau of Commerce: 33810/5 Shaoling District Bureau of Commerce: 26007 18 Economy. 4 Xicheng District Bureau of Commerce: 13603953068 Second, water, electricity and electricity are convenient at home. Convenient telephone provides uninterrupted payment service for the difficult groups who cannot pay on time. Qingyuan Water Supply: 262 12 10 Yinhe Water Supply: 2358839 Power Supply Company: 95598 Zhongyu Gas: 3 156777 Elevator 24-hour Emergency Rescue Telephone: 96333 Medical Insurance Center Convenience Telephone: 310/kloc-0. (driving management business) 3556799; 3 10 1296. Online consultation telephone office telephone (safety consultation): 3 177077 telephone (business coordination) of business coordination section: 3 1 77088 From April1Monday, 2022, the business of each window of the municipal administrative service center will be handled online, while the business of the entity hall will be suspended offline. 3. Business consultation telephone number for enterprises to extend the tax declaration period: 12366 According to the requirements of the Notice of Henan Provincial Taxation Bureau of State Taxation Administration of The People's Republic of China, People's Republic of China (PRC) on Tax Collection and Management during the Prevention and Control of Epidemic Situation in Some Cities in April, in order to support the prevention and control of epidemic situation and ensure that taxpayers, payers and withholding agents (hereinafter referred to as "taxpayers") affected by the epidemic situation handle the tax declaration business smoothly and orderly, First, taxpayers who declare monthly or quarterly in our city, in April 2022, and second, taxpayers in our city failed to declare taxes and fees on time due to the epidemic in April, so they will not be given administrative punishment and will not be included in the tax credit evaluation. Third, in May, it was automatically identified as an abnormal household by the tax collection and management system, and the competent tax authorities promptly reported it to the provincial bureau for handling. Luohe Customs: 12360 Municipal Market Supervision Bureau helps small and medium-sized enterprises and individual industrial and commercial households to optimize the renewal procedures of special equipment licenses (1). If the validity period of the license of the special equipment production unit (including the filling unit) and the approval certificate of the inspection and testing institution expires within six months, the license period may be extended for a maximum of six months. Encourage qualified special equipment production units to adopt self-declaration and commitment to avoid review and replacement. If the replacement card cannot be processed in time due to the epidemic situation, the application period shall be extended to 3 months after the epidemic situation is lifted. If the certificate of special equipment operators expires, the review period will be extended for 3 months (adjusted according to the epidemic situation). Special equipment operators who apply for re-examination (replacement) may apply for online re-examination first. If the certificate expires during the epidemic, the review period shall be extended to 3 months after the epidemic is lifted. (2) Optimize the inspection process of special equipment and extend the relevant inspection cycle and elevator maintenance cycle. We will urgently open up five inspection channels, including online inspection, telephone inspection, WeChat inspection, fax inspection and email inspection. For the special equipment of hospitals and other units related to epidemic prevention and control, the inspection period can be extended on the basis that the user takes corresponding safety measures. Open up a green channel for the equipment that must be inspected and arrange inspection in time. Due to the special situation of epidemic prevention and control, special equipment that cannot be regularly inspected on schedule or cannot be regularly inspected on schedule can be declared for regular inspection within 1 month after the epidemic is lifted. In terms of product quality supervision (1), the whole process of enterprise application for license is operated online, and the application is submitted through the government service website without leaving home; After receiving the materials, the staff will review and find the problems at the first time, and give a comprehensive feedback to the enterprise for rectification at one time; After the written materials submitted by enterprises on the Internet have passed the examination, the staff will accept, fill in and issue certificates, and the enterprises will print their own electronic certificates to carry out normal production and business activities. (2) The Municipal Bureau coordinates the activities of the Municipal Inspection and Testing Center and the Provincial Quality Inspection Institute to provide inspection equipment verification and calibration services for enterprises free of charge, and the Provincial Quality Inspection Institute gives a fee reduction policy to the inspection tasks entrusted by Luohe enterprises. (3) Minor illegal acts, such as the products found in supervision and inspection and supervision and spot check that are not marked with license marks and numbers, and the unqualified spot check do not affect health and property safety, shall be exempted from punishment, encourage market players to correct themselves in time, and improve their consciousness of obeying the law. In terms of inspection and supervision (1), the theoretical business knowledge test for authorized signatories of motor vehicle inspection and testing institutions in the whole city could not be held in Zhengzhou due to the epidemic situation, so we applied to the provincial bureau to set up an examination room in Luohe and organize the theoretical business test in Luohe alone. (2) If the on-the-job authorized signatory of a motor vehicle is unable to take the theoretical examination due to the epidemic situation, he shall apply for the renewal of qualification until June 30, 2022. Registration approval (1) continues to deepen the reform of "separation of licenses". On the basis of in-depth summary of the pilot experience in the whole province, according to the requirements of the "Implementation Plan for Full Coverage of the Reform of Separation of Licenses and Certificates in Henan Province" (Ban [2021] No.30), the reform of "Separation of Licenses and Certificates" was implemented in the whole city, which greatly improved the convenience and predictability of market players and realized the non-approval outside the list. Efforts will be made to promote the "first license", simplify the examination and approval, and help enterprises "quickly enter the camp". (2) Further promote the electronic registration process. Relying on the fully electronic platform, we will explore the implementation of business licenses in the same city, across cities and across provinces, break the restrictions on territorial declaration and obtaining business licenses, and realize the "close office" of government services. (3) Implement a "closed" registration system. Market players who have difficulties in operation due to the epidemic may decide to suspend business for a certain period of time to minimize maintenance costs. If the market subject decides to independently carry out business activities or has actually carried out business activities after handling the closure filing, it can announce the termination of business closure in the national enterprise credit information publicity system within 30 days and quickly resume production and operation. In terms of credit supervision, a "through train" for enterprise credit repair has been opened to encourage enterprises that meet the conditions for credit repair to rebuild their credit. Enterprises listed in the list of serious violations of law and dishonesty can apply for credit repair five years later and three years later from the original measures, and the situation of being listed in the list of violations of law and dishonesty due to failure to report in time has been deleted. In the aspect of online transaction supervision, the third-party trading platform is urged to support individual industrial and commercial households of small and micro-commerce enterprises to register online business premises as business premises, so as to reduce the operating costs of enterprises. The consultation telephone number of epidemic prevention and control policy is Luohe Epidemic Prevention and Control Headquarters: 3 132963, 3 1 916, 319117 Luohe. 63955 Yuanhui District Epidemic Prevention and Control Headquarters: 699 Epidemic Prevention and Control Headquarters: 2639087 Zhaoling District CDC: 26060 19 Wuyang County Epidemic Prevention and Control Headquarters: 7 158788, 7 139880 Wuyang County CDC: 7/kloc-0. 28 Linyi County Epidemic Prevention and Control Headquarters: 8899656 Linyi County Center for Disease Control and Prevention: 5322118 Demonstration Area Epidemic Prevention and Control Headquarters: 3 19508 1 Xicheng District Epidemic Prevention and Control Headquarters: 2999. Luohe City: 370 1 120 Yancheng District: 3335 120 Yuanhui District: 3335 120 Zhaoling District: 2633809, 6851/kloc-0.