I recharged it, Alipay deducted the money, and I received a recharge message, but why can't I send a message when my account balance is zero and I can't find my payment record?

According to the information you provided, it is not excluded that the balance is still zero because your prepaid phone bill is not enough to deduct your arrears. If you owe money, your available balance is negative or zero. You can check the amount you owe through the following channels:

1 Log in to the online business hall /02DAa home page and click "phone bill inquiry" > "account balance";

2. After logging in to the mobile phone business hall client, click Service > Query > Telephone Fee Query > Account Balance;

After entering the page, query date, customer name, available balance, mobile phone number, available balance and frozen balance information will be displayed.

If this is not the case, it is recommended to contact the Unicom customer service to which the number belongs.

Reason for not finding payment record:

1. Payment recharge failed;

2. At present, only the payment records of the last six months (including the current month) can be queried. If it exceeds this time limit, it cannot be queried;

3. The system is congested and the payment arrival time is delayed. You can check later. If you still can't find the payment record, you can contact the local 100 10 artificial customer service for feedback.