What should I do if my mobile phone receives repayment information from others?

1. What should I do if I receive a text message telling others to repay for no reason?

If you receive spam messages, you can send them to the two major operators for free, and they will reply to confirm and deal with them.

The specific reporting method is as follows: China mobile users put the sender's number in front of the spam message content, separated by *, and then forward it to "10086999"; Subsequently, China Mobile will reply to the user with a short message, indicating that it has received the reported bad information and will handle it accordingly. The user of China Unicom sends the sender number of spam message together with the content of spam message to "10010"; After receiving the user's report, it will also reply to the SMS to remind the user.

If it is illegal information, the communication department will forward it to the public security department. If it is a message sent by a partner in the communication department, the mobile company will handle it and cancel the cooperation relationship. China Mobile Communication Co., Ltd. announced that from March 8th, 1, China mobile phone users can forward the received bad information to "10086999" or directly call 10086 to report it.

For the user's complaint against China Mobile, China Mobile promises to reply 100%, and the time limit for the first reply shall not exceed 48 hours.

2. Other people's repayment information is sent to my mobile phone, so I can't cancel it at the bank. Please answer.

Customers will check customer information when handling credit cards, including telephone information of credit cards. However, if the customer changes the binding telephone information, it can be divided into two ways: telephone modification and counter modification. If the mobile phone is modified, the bank will send authentication information to the original mobile phone number, which can be changed after confirmation. You need to bring your ID card and bank card to the counter for modification.

After checking the customer information, the new number will not be checked. However, if it is proved that the "bound" phone number is not the card owner's own, the bank will automatically unbind it after being prompted. Because customers usually fill in or enter the mobile phone number when handling the binding, the bank cannot verify it on the spot. Once a customer makes a clerical error, it is easy to make a binding error. As for the reason for the binding error, it may be that the customer bound the bank card with this mobile phone number and did not untie it in time. After others buy this mobile phone number, they will receive other people's account information.