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What should I do if someone steals the bank card of China Bank?

Please report the loss of your bank card as soon as possible in order to ensure the safety of customer information. Debit cards can handle temporary or formal loss reporting.

Temporary loss reporting channel of debit card: dial 95566; Bank of China, Mobile Banking, Personal Internet Banking and any branch of Bank of China.

Official loss reporting channel of debit card: any branch of Bank of China.

When reporting the loss of outlets, you need to bring a valid identity document. If you are an agent, you also need to bring the valid identity certificate of the agent.

For more information, please call the customer service hotline of China Bank at 95566.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.