Gome online order inquiry

I bought a mobile phone at the Anduo Digital store of Gome Online Electrical Appliances Mall a few days ago. The store did not accept cash on delivery, so I paid and waited for the goods. As a result, on December 12, I suddenly received a text message. It said that my goods had been signed for, and then I logged on to the Gome website to check. My delivery note showed that the goods had been signed for. I went to the customer service of Anduo Digital Store and asked them to show me the receipt. They said that the logistics company Zhongtong Express said they had signed for it. I asked them to show me the receipt, but they told me to ask the logistics company. After a while, when I refreshed the webpage again, the webpage information had been changed to "Photograph and Sign for Receipt." Then I went to Gome's homepage to ask what was going on with the online consultation. The online consultation said that the delivery order page was updated by the online merchant itself, not by Gome. The merchant has the right to change the information freely. Regardless of whether there is actually a signature for receipt, if it is said to be signed for, it means that it has been signed for.

Everyone knows that signing for receipt means that the transaction has been completed. In fact, the page also displays information such as "2013-12-12 16:43:43 Order Completed". And I never inspected and signed for it. Anduo Digital Store could not produce the receipt signed by me.

Anduo Digital Store uses a false signature to show "order completed" on Gome Online. Buying things in Gome Online Electrical Appliance City is very risky!