Five essays on the annual work summary of letters and visits

Letters and visits can play the role of supervision, suggestions and feedback, and are also an important embodiment of the whole people's participation in politics. Do you know how to write a summary of the annual work of letters and visits? The following are five essays on the annual work summary of letters and visits, which I have compiled. Welcome to read and share.

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"Stability is paramount" and "safety first" are the focus of current school work, so do a good job in letters and visits in schools. Letters and visits are an important channel to closely contact teachers, students and staff, and it is also an important work to resolve internal contradictions and promote the reform, development and stability of the school. Now the letters and visits in our school in the past year are summarized as follows:

1. Establish an organization and clarify responsibilities

Our school attaches great importance to peace and stability and highly understands the significance of letters and visits. The leaders of the school party Committee fully realize that the petition work is a highly political mass work and an important channel for the school to communicate and contact teachers, students and parents; It plays a role in keeping close contact with the masses, fully mobilizing the enthusiasm of teachers, students and parents to care about, love and build schools, and maintaining the political situation of security and unity. Therefore, the overall situation of social stability is regarded as the core of handling letters and visits, and the sufferings of faculty, students and their parents are taken into account, so as to continuously improve their ideological understanding and do a good job in school safety and stability from all aspects. The school holds a regular meeting of letters and visits every month to make overall arrangements, insist that school leaders take the lead in doing a good job in safety and stability, take overall responsibility for safety and stability, and ensure that leaders have a clear division of labor and have specific personnel to handle it. That is to say, some people ask and arrest the petition work, so that the petition work can be implemented.

all offices in our school strictly follow the principle of letters and visits, clarify their responsibilities, reflect them step by step in case of special circumstances, accept them in sections, and stop repeated petitions. Each office received the petition seriously, based on facts and in accordance with laws and policies, solved the practical problems reflected by the masses seriously and responsibly, and did a good job in ideological and political work in depth and detail. With a highly responsible attitude, solve the problem in the office, this grade and this class, never let it go, and never push it to the higher level. In addition, the school also stipulates that if the work is not responsible, resulting in leapfrog petition or serious consequences, the responsibility will be seriously investigated.

second, standardize the work and strengthen communication

in order to ensure the orderly development of the petition work and effectively ensure the implementation of the petition work, our school has also formulated a petition work system to clarify the standardization of the petition work, that is, to receive visitors warmly and listen to opinions patiently.

report the letters received to the leader in time and handle them according to the instructions of the leader. For the letters transferred by the higher authorities, the results should be reported in time, and the letters should be registered and the petitions recorded. Strengthen duty, information and letters and visits. On the premise of standardizing management and strengthening supervision, strengthen communication between the higher and lower levels, departments and collectives within the school, give full play to the role of the leading group for letters and visits, take emotional integration as a method of communication and coordination, do a good job in the work of faculty, students and parents, and solve problems at the grassroots level; Standardize the petition behavior, create a good petition order, and bring the school petition work into a normal, reasonable and orderly track according to law. All offices and grade groups can judge and deal with the problems at the first time, and everything can be recorded. For those that are difficult or can't be handled at the moment, the school department should do ideological work first, explain the situation to the faculty and staff, explain the truth clearly, and make the work meticulous and effective. In addition, for the difficult and hot issues reflected by faculty, students and parents, school leaders can quickly handle the problems through special administrative meetings with the best and fastest measures after learning the situation, and can make records and feedback.

Third, strengthen management and education

Petition incidents often arise from unstable security factors. In order to fundamentally prevent the occurrence of leapfrog petitions and collective petitions, the school strives to do a good job in campus security and stability. The school has a special security department, which regularly concentrates on organizing special forces to carry out the investigation activities of unstable factors, especially focusing on the ideological status of key personnel, the surrounding environment of the campus, food hygiene and safety management, the management of dangerous goods, fire safety facilities, etc., taking effective measures immediately to solve the problems and hidden dangers, and trying to eliminate unstable factors in the bud, thus effectively preventing major occurrences.

We adhered to the system of investigating contradictions and disputes once a month, and further intensified the mediation of contradictions and disputes. For problems with tendentiousness and signs, especially those involving the implementation of national policies, finance, promotion of professional titles and other vital interests of the masses, especially those that may lead to petitions or even leapfrog petitions, we actively intervened in advance and took the initiative to take measures to ensure that the problems were solved before the petitions were formed, and the emotional personnel were visited by the main leaders and comforted seriously and responsibly. The school further strengthened the publicity and education of safety legal system, and carried out long-term, extensive and in-depth publicity and education of safety legal system for all teachers and students, especially strengthened the education of traffic safety, network safety, fire safety and food hygiene safety, thus enhancing the safety awareness of teachers and students, familiarizing them with relevant safety systems and knowledge, and improving their self-prevention ability.

Fourth, go deep into the grass roots and strive for democracy

Our school regularly holds teachers' symposiums to listen to teachers' opinions, suggestions and requirements, and through the symposiums, we can timely understand the difficulties in teachers' work and life, give care and encouragement in their work and life, and strive to create a "harmonious family" atmosphere in the whole school, so that the teaching staff can gradually form a sense of responsibility and honor of loving the school as their home. For some hot and difficult problems that teachers generally reflect, the school attaches great importance to them. If they can be solved in time, they will seek countermeasures and support through various channels to minimize the difficulties between teachers and students. Because the Party Committee of our school attaches great importance to the work of letters and visits, attaches importance to the safety and stability of the campus, and actively pays attention to the teachers, students, parents and social dynamics, the school situation is stable and harmonious. In a year's time, the school has not had any problems in the work of letters and visits, but it has not done enough in some details. Therefore, we should still attach great importance to this work, as always, and make due contributions to ensuring an orderly development of the school.

annual work summary of letters and visits 2

in the environmental protection letters and visits work in _ _ _, our bureau has always focused on protecting the interests of the people, strictly enforced environmental protection laws, adhered to the purpose of serving the people, thought about what the people think, worried about the urgency of the people, and paid close attention to the environmental protection letters and visits work, achieving one-stop service of reception, registration and reply, improving the level of letters and visits work and playing a good social effect. The following is a summary of the environmental petition work of our bureau in _ _ _:

First, strengthen the leadership of environmental petition work, and make every effort to improve the investigation and handling capacity.

environmental protection letters and visits reflect the voice of the people to a certain extent. Therefore, the investigation and handling of letters and visits is directly related to the image of the environmental protection department among the people. First, our bureau has established a working mechanism in which the top leaders personally take overall responsibility, take charge of the specific work of the leaders, and always pay attention to it, put the petition work into the main agenda, timely study and solve major problems encountered in the petition work, and guide the petition work; The second is to decompose the work objectives of letters and visits into various functional departments. The environmental protection report work of our bureau is mainly undertaken by the environmental monitoring brigade, so that the task is to the department and the responsibility is to the individual, forming a situation in which * * * bears the petition work together; Third, a series of systems and procedures for handling letters and visits have been formulated, which have standardized the strict requirements of our bureau's letters and visits work from reception, registration, leadership review, handling, supervision, completion and feedback, and further standardized and institutionalized the letters and visits work.

second, strengthen the service tenet and change the work style.

in order to make the work of environmental protection letters and visits change from passive to active, and effectively prevent problems before they happen, we have mainly done the following work: First, actively report the work and listen carefully to opinions. The second is to strictly examine and approve the environmental protection of construction projects, and strictly implement the environmental assessment system and the "three simultaneities" system. In the process of project examination and approval, simplify the examination and approval procedures, implement one-stop examination and approval, implement the leading system for projects that need superior examination and approval, help the construction unit to coordinate and handle the examination and approval procedures, strictly control the generation of new pollution sources, and do a good job in preventing letters and visits from the source. Third, strengthen the supervision and management of old pollution sources, and fundamentally reduce the causes of environmental protection letters and visits.

in _ _, our bureau received 17 mass visits and telephone calls, 3 cases were supervised by the county government, and 2 cases were approved by the Municipal Environmental Protection Bureau. In the process of handling, the bureau leaders held an office meeting in time to arrange the deployment, rushed to the scene at the first time to investigate and understand, and dealt with it in time; For mass visits and telephone calls, each one has been dealt with and responded to the visitors in time. In this way, we not only insisted on the seriousness of law enforcement, but also convinced people by reasoning. None of the closed cases were petitioned, which avoided the occurrence of environmental complaints and received good results.

Third, strengthen the construction of letters and visits team, and strive to adapt to the work of letters and visits under the new situation

The construction of letters and visits team is the guarantee of doing a good job in environmental letters and visits. In order to meet the needs of environmental letters and visits in the new period and solve the environmental problems reflected by the people in time, we have taken the following measures: First, in order to maintain and ensure social stability, our bureau has opened the "12369" environmental reporting hotline, and implemented the system of 12-hour duty throughout the year and 24-hour duty in special periods. The second is to strengthen the legal concept of letters and visits staff, and constantly improve the level of administration according to law, so that the legal concept of letters and visits staff is further enhanced, and good results have been achieved. The third is to enhance the sense of responsibility and mission of the petition staff and further improve their ability to mediate petition cases. Through the implementation of these measures, the overall quality of the petition team has been improved, and the ability of emergency and fair mediation has been enhanced.

iv. existing problems and plans for the next step

although the environmental petition work in our county has achieved certain results, it is still far from the requirements of the party and the people for environmental petition work. Therefore, in the next step, our bureau will always focus on "protecting the environment is to safeguard the fundamental interests of the people" and strive to improve and strengthen the work of environmental letters and visits.

The first step of our work is to seriously explore the laws and characteristics of letters and visits under the new situation. Based on the new practice, we should further improve our working ideas and enrich our working experience. The second is to intensify the investigation and handling of cases to ensure smooth channels for letters and visits. We firmly believe that with the leadership of the county party committee, the county government and the municipal environmental protection bureau, the correct guidance of the county letters and calls bureau, the close cooperation of relevant departments and the support and support of the people, our county's environmental letters and calls work will certainly achieve better results.

Summary of the annual work of letters and visits 3

According to the organizational arrangement, I have been working in the county letters and calls bureau for four months. During this period, I worked with the leaders and colleagues of the bureau to receive visits, persuade them, transfer them to other offices, and conduct on-the-spot investigations. I didn't do much and gained a lot. I really benefited a lot and got a deeper understanding. The self-summary is as follows:

1. The policy of letters and visits is detailed, and all articles point to "acting according to the law and policies".

the work of letters and visits is a "barometer" and a "weather vane" of social dynamics. Compared with other professional work, it has its unique complexity and strong policy. To do a good job of letters and visits, it is far from enough to be sincere and enthusiastic. We must be familiar with the party's policies, laws and regulations, have a high level of policy theory, and know how to seize the opportunity and correctly use effective resources such as administration and law.

"If a worker wants to be good, he must sharpen his tools first". As a new recruit in the front of letters and visits, I can only learn everything from scratch, make full use of my leisure time, seriously study the Regulations on Letters and Visits, national policies and relevant laws and regulations, and take the initiative to consult the bureau leaders and colleagues. Through learning and seeking advice, my understanding of the work of letters and visits and its importance has been greatly improved, and my policy and theoretical level and mass work ability have also been greatly improved, so I can enter the work role quickly in a relatively short time.

second, there are many things about letters and visits, each of which concerns the interests of the masses.

people's interests are no small matter, and people's feelings are fire! People's letters and visits, whether individuals or groups, mostly think that their rights and interests have been violated, asking the government to uphold justice for them, help them solve problems, or make suggestions to the government. Letters and visits mainly focus on enterprise restructuring, special care and relief, labor and social security, land acquisition, demolition and resettlement, law-related litigation, etc. Except for individual ulterior motives, almost everything is related to the vital interests of the masses. Moreover, in real life, some letters and visits are indeed caused by the simple methods, unrealistic style and inadequate implementation of policies of a few departments.

In this regard, as a petition worker, although I am only doing temporary training, I can deeply feel that the petition work can't be done without the law, and I have no feelings for the masses. I must learn to put myself in the other's shoes and put myself in the people's shoes, especially for those disadvantaged groups and people in need. _ _ At the end of the year, Zhang _ _ from Wutian Village, Wan 'an Town came to the Bureau of Letters and Calls with her husband, reflecting that her mother was mentally ill, her father was suffering from severe epilepsy, her husband who had adopted her son in law was severely disabled in the face, and her daughter was still in primary school. Recently, she went to the city hospital for medical treatment because of her physical discomfort. She was diagnosed with congenital atrial absence and needed to be transferred to a higher hospital for surgical treatment. The medical expenses alone cost more than 1, yuan. This makes the originally poor families even worse. Where are the high medical expenses? Every time I talk about sadness, Zhang _ _ can't help crying. This situation is really worrying and even more worrying. During the interview, we not only tried our best to comfort them, but also guided them to apply for assistance from the women's Federation, civil affairs and other relevant departments, and immediately started to handle it, petitioning the leaders in charge for instructions and transferring it in time in order to solve their difficulties as soon as possible.

third, the petition work is meticulous, and the piles are connected with the government and the people.

the petition department is a window to reflect social conditions and public opinion, and a bridge and link between the party and the government and the masses. As concrete implementers, petition workers must always be good spokesmen of Party committees and governments, agents of mass petition, and representatives of social conditions and public opinion. To do a good job in letters and visits, we must always observe people's feelings, listen to people's voices, solve people's doubts, doubts, disturbances and difficulties. Specifically, it is necessary to insist that every appeal reflected by the masses should be carefully and responsibly explained in terms of laws and policies, so that the masses can understand it, and they should not be vague, let alone shirk it; To meet the policy requirements, it is necessary to coordinate the relevant departments to solve them as soon as possible; For those who have unreasonable demands, we should dare to show our attitude and take the initiative to do a good job in education and guidance. In practical work, we should persist in treating the problem of people's letters and visits as a process of ideological education and policy and legal publicity, and help the people understand the actual situation and the principles, policies, laws and regulations of the party and the state.