How long can I return the train ticket before departure?

Generally speaking, the refund of train tickets can be made within 25 minutes before departure. Refund fee will not be deducted if the ticket is refunded more than 15 days (excluding 15 days) before the train starts. For departure more than 48 hours ago, the handling fee is 5%. If the departure time of the train is more than 24 hours but less than 48 hours before the departure, the handling fee of 10% of the fare will be deducted. Less than 24 hours before the train starts, 20% refund fee will be deducted.

1. Generally speaking, train tickets can be refunded within 25 minutes before departure, as follows:

1. Refund at the ticket window:

When passengers request a refund, please arrive at the station before the departure time specified in the ticket face, refund all the fares and check the refund fee. Under special circumstances, it can be handled within 2 hours after driving with the consent of the stationmaster of the station where the ticket is purchased or the ticket collection station. Passengers can't refund their tickets after they start to travel.

2. After purchasing tickets at 12306.cn, refund will be made in the following ways:

Those who do not exchange paper tickets and not later than 25 minutes before driving can apply at12306.cn.

If you have exchanged paper tickets or within 25 minutes before driving, please bring the original valid ID card of the passenger used when purchasing tickets to the ticket window at the station.

Second, the refund fee collection method:

Refund fees are not charged for refunds made more than 1 or 15 days (excluding) before driving;

2. If the bus stop is more than 48 hours away from the departure time, the fare will be calculated by 5%, if it is more than 24 hours but less than 48 hours, it will be calculated by 10%, and if it is less than 24 hours, it will be calculated by 20%.

3. If other trains arrive at the station more than 15 days before departure, or refund their tickets before 15 days, a refund fee of 5% will still be charged.

4. If the fare of the new ticket is lower than that of the original ticket when the ticket is changed or changed to the station, the difference will be refunded, the difference refund fee will be charged and the current refund fee standard will be implemented.

5. If the arrival date of the ticket is changed or changed during the rush hour in Spring Festival travel rush, the ticket will be refunded less than 24 hours before the departure time.

Legal basis:

Railway passenger transport rules

Article 30 _ If a passenger cannot take the bus according to the time, train number, car number, seat category and seat number recorded in the ticket due to his own reasons, or is refused transportation in accordance with these regulations and requests a refund or change of ticket, it shall be handled in accordance with the agreement between the railway transportation enterprise and the passenger.

Article 32 _ After a passenger applies for refund or refund, the railway transport enterprise shall complete the refund formalities within 7 working days, except for the processing time of financial institutions and the time delay caused by the passenger himself.