1 14 why did you send an insurance message after booking a ticket?

Insurance Bian Xiao helps you answer, and more questions can be answered online.

If there is no policy number in the order, call the customer service of the booking website to ask for the policy number, and then call the customer service phone of the corresponding insurance company to inquire.

Online booking process:

1. Click to enter the website and order passenger service.

2. Real name registration, including name, birthday, ID number, mobile phone number, email address, etc. If you want to buy a student ticket, change the nature of the passenger to a student and fill in the school information correctly.

3. In air ticket booking, select departure, arrival, time and other information to purchase tickets.

4. After confirming the order, you need to pay by bank card. (Payable include bank cards and credit cards with UnionPay logo, but Alipay and Tenpay are not available)

5. After the payment is successful, 12306 will send a confirmation email and SMS.

7. According to the prompt in the email, you can pick up the ticket at the station or the sales point (if you can swipe your ID card directly to enter the station, there will be a prompt in the email. Student tickets must be collected, and ID cards cannot be swiped)