2022 dengzhou city Mobile Phone Letters and Calls Complaint Guide dengzhou city Letters and Calls Office

Mobile phone petition is an activity that citizens, legal persons or other organizations use WeChat, mobile APP, SMS and other forms to reflect the situation to the people's governments at all levels and the departments of people's governments at or above the county level, and put forward suggestions, opinions or complaints, which are handled by the relevant administrative organs according to law.

First, the complaint mode of mobile phone letters and visits

1, wechat letters and visits. The petitioner searches and pays attention to the official WeChat account of the Henan Provincial Bureau of Letters and Calls through WeChat, or scans the QR code of the official website homepage of the Henan Provincial Bureau of Letters and Calls through WeChat, registers and logs in, and then puts forward demands and suggestions in the form of words, documents and pictures.

2.APP letters and visits. The complainant scans the QR code of the APP petition on the homepage of official website of Henan Provincial Bureau of Letters and Calls through the mobile browser, downloads and logs in, and puts forward demands and suggestions in the form of words, documents and pictures.

3. SMS letters and visits.

The complainant writes a short message in the format of "name, address, ID number, specific matters reflected and place of occurrence", and sends it to WeChat official account "18837117796" in text form, putting forward demands and suggestions.

In order to facilitate the handling of letters and visits, please do not complain by voice, video or MMS.

Second, the scope of acceptance of mobile phone letters and visits

The complainant reflects the situation, puts forward suggestions and opinions on the job behavior of the following organizations and personnel, or refuses to accept the job behavior of the following organizations and personnel, and may lodge a complaint with the relevant administrative organ:

1. Administrative organs and their staff;

2 organizations authorized by laws and regulations to manage public affairs and their staff;

3 enterprises, institutions and their staff who provide public services;

4. Persons appointed and dispatched by state administrative organs in social organizations or other enterprises and institutions;

5. Villagers' committees, residents' committees and their members.

Three, mobile phone petitions inadmissible scope

The following circumstances, in accordance with the relevant provisions of the "Regulations" of the State Council, will not be accepted:

1. Belonging to the functions and powers of people's congresses at all levels and the standing committees of people's congresses at or above the county level, people's courts and people's procuratorates;

2. It has been or should be settled through legal channels such as litigation, arbitration and administrative reconsideration according to law;

3 has been accepted or is being handled within a time limit;

4. There are handling opinions and within the review period, or there are review opinions and within the review period;

5. Refusing to accept the review opinions, and still making a complaint with the same facts and reasons;

6 did not apply for review, review within the prescribed time limit.

7. Do not accept anonymous letters and visits with unclear facts and unknown responsible subjects.