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Can I return the hotel booked by Ctrip?
* * Hotels booked by Ctrip can be refunded at their discretion * *. Under normal circumstances, once the hotel order is booked on Ctrip. After com is completed, you can't modify the reservation information or check out. However, if the hotel order booked on Ctrip is before the latest cancellation or modification time, and it is paid at the front desk, and no credit card guarantee or cash guarantee is provided, you can contact the hotel to negotiate a refund. If an order with "non-cancelable" or "time-limited cancellation" is selected at the time of booking, there will be no refund. It should be noted that different hotels and different OTA settlement fees have different cycles, so OTA may not pay the room rate to the hotel immediately, but after the order is successful, OTA needs to pay the money to the hotel as long as it is an irrevocable order, regardless of whether the user finally stays or not.
The above information is for reference only. Please consult Ctrip customer service for the specific refund policy.
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