What if Samsung c7 has no sound?

Samsung c7 mobile phone has no sound, you can try:

1. Check whether the sound option is off or not, and uncheck Settings-My Device-Accessibility-Turn off all sounds.

2. Check whether the sound items such as ringtones and media are in mute state, set-sound-volume, and try to increase the volume.

3. If the above settings don't work, please back up your personal data and restore your mobile phone to the factory settings.

4. If the problem still exists, you can go to Samsung repair point for repair.