How many days can Jingdong Express delay receiving goods at most?

Jingdong Express can delay receiving goods for up to 20 days.

According to the overtime rules of JD.COM open platform trading, the overtime rules for confirming receipt of goods are as follows:

If the merchant fails to confirm the receipt of the goods within the following time limit from the date of delivery, the timeout clause is as follows:

If the order is waiting for receipt, it is waiting for the consumer to confirm receipt. If the receiving system is automatically changed to be completed within 20 days, it is overtime.

For normal JD.COM platform trading, if both parties fail to perform corresponding operations within a certain period of time (overtime failure), the system will automatically perform operations. That is to say, JD.COM will automatically confirm the receipt after the specified time for confirming the receipt expires.

Extended data

The consignee can sign for the goods by himself or entrust others to sign for the goods, and the act of entrusting others to collect the goods is regarded as the consignee's own signing.

Without the consent of the consumer or the consignee, the carrier puts the goods into the intelligent express box (mainly refers to the self-service equipment set up in public places for the delivery of express delivery business and the withdrawal of express delivery by consumers), regardless of whether the logistics information shows the receipt, it does not belong to the consumer or the consignee himself, and the corresponding expenses and goods risks arising therefrom shall be borne by the merchant.

After the consignee refuses to sign for the goods, the merchant should contact the carrier in time to retrieve the goods. Additional freight, storage fees and other expenses arising from the delay in retrieving the goods by the merchants shall be borne by the merchants themselves.

JD.COM Platform Rules-JD.COM Open Platform Trading Timeout Rules

Rules of JD.COM Dispatching Platform —— Criterion for Determining Responsibility in Handling Signing Disputes