Is 10085 a mobile number?

10085 is the phone number of China Mobile’s outbound call center, and 10086 is the phone number of the customer service center.

10085 is generally done by outsourcing companies of mobile companies, and the main thing they do is the release of marketing business questionnaire information, etc. It is a centralized telemarketing channel for China Mobile Communications Co., Ltd., with one-point access and nationwide hotline sales capabilities.

Extended information:

China Mobile Online Service Company first divided into two call centers. One is China Mobile Henan Luoyang call center, and the other is China Mobile Jiangsu Huaian call center.

The former is China Mobile’s main position in managing bad information nationwide. The operation center has powerful technical means such as the management of obscene and pornographic information on mobile phones, the management of spam text messages, the management of harassing phone calls, and the prevention of mobile phone malware. Complaints from mobile customers nationwide about pornographic websites through 10086 customer service hotline, 10086999 SMS and other channels will be concentrated here.

The latter is larger in scale. According to the plan, it covers an area of ??about 605 acres and has a total construction area of ??about 430,000 square meters. After the completion of the first phase, it is planned to have 20,000 seats, which will provide services to 380 million mobile customers in five provinces and one city in East China. All 10086 and 12580 services in these provinces and cities will be connected to Huai'an; after the completion of the second phase, it will have 30,000 seats, radiating Nationwide, with an annual output value of more than 5 billion yuan, we hope to become the most important call center in China (Asia-Pacific).

Reference: Baidu Encyclopedia-China Mobile Online Service Company