Say the courier is damaged, send a short message.

If you can't judge whether it is true or a liar, you can contact the courier company directly to verify whether it is true or a liar. There's no need to study it. If the goods are damaged, he will compensate you according to the price and you can get compensation.

In the process of express delivery service, if the express mail (mail) is delayed, lost, damaged or inconsistent with the internal parts, the enterprise engaged in express delivery business shall make compensation according to the agreement with the user.

The compensation for damage of mail express mainly includes:

Complete damage refers to the complete loss of mail value, which shall be implemented with reference to the provisions on compensation for mail loss; The damage of mail express refers to the behavior that the courier service agency loses part or all of the value of mail express due to incomplete packaging and other reasons when delivering mail express. Unless there is a special agreement with the customer.

Partial damage refers to the partial loss of the value of the express mail, and compensation is made according to the proportion of the loss value of the express mail to the total value and the same proportion of the compensation amount of the express mail loss.