What do you mean by issuing train tickets?

1. Online booking of train tickets shows that the network is abnormal or slow, and the ticket purchase information is being processed.

Second, it means that I booked the ticket successfully and paid for it, and I haven't taken the paper ticket yet. The ticket has been issued, indicating that it has been changed to a paper ticket.

After purchasing tickets online, when you need to exchange paper tickets, please follow the following steps:

1. If you use your resident ID card to purchase tickets, you can use the original valid resident ID card of the passenger used at the time of ticket purchase to purchase tickets at the station ticket window, railway sales outlets or automatic ticket vending machines.

2. If the resident ID card can't be read automatically or other valid ID cards other than the resident ID card are used to purchase tickets, please show the original valid ID card of the passenger and the order number (E+9 digits) used when purchasing tickets, go to the ticket window of the station or the railway sales point authorized by the railway transportation enterprise, and the ticket seller will enter the ID number and order number and verify them.

3. To purchase student tickets, please show your valid ID card and student ID card with student train ticket discount card (both originals) to the station or the ticket window of the railway sales point where the student train ticket discount card identifier is installed.

Matters needing attention in online ticket purchase

1, it is recommended to use your familiar ticketing system, and be sure to understand the rules and operation methods of ticket purchase;

2, online booking must pay attention to network security, mobile phone environment or computer operating environment is not safe, you can carry out anti-virus in advance;

3. Be sure to use an ID card within the validity period. One ID card can only buy one ticket for the same train on the same day, which means that if you need to help others book tickets for the same day, then you need two ID cards;

4. Ensure that the balance in the paid wallet meets the demand for deduction. If the deduction is successful but the reservation fails, don't submit the order repeatedly and report the situation directly to the customer service. If necessary, you need to provide screenshots, and you need to handle your identity information before others. '

5. Complete the payment within the specified time, and resubmit it if it is missed; Change of visa and refund need to be handled 2 hours before driving, and the minimum fee for refund is 2 yuan, which is 5% of the ticket price.

Refer to the above content: Baidu Encyclopedia-Online shopping for train tickets