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How many days can online petition be accepted?
State organs shall, within 60 days from the date of acceptance, put forward written opinions on handling letters and visits. If the situation is complicated, the handling period may be appropriately extended with the approval of the person in charge of the relevant authority, but the extension period shall not exceed 30 days, and the complainant shall be informed of the reasons for the extension period. Where laws and administrative regulations provide otherwise, such provisions shall prevail. If the complainant refuses to accept the opinions on handling the petitions made by the administrative organ, he may, within 30 days from the date of receiving the written reply, request the administrative organ at the next higher level that originally handled the administrative organ for review.
If the important situation in the transfer of letters and visits requires feedback on the processing results, it can be directly handed over to the administrative organ with the right to handle it, requiring it to feedback the processing results and submit the completion report within the prescribed processing period. The relevant administrative organ shall, within 05 days from the date of receiving the transferred or assigned petitions, decide whether to accept or not and inform the petitioner in writing, and notify the petition office as required.
How to petition and complain online
1, Baidu search "State Bureau for Letters and Calls", and click "State Bureau for Letters and Calls official website".
2. Click "Online Complaint Request" in the column of online petition hall.
3. Enter the National Complaint Acceptance Office and click "Register".
4. Fill in the registration information truthfully as required, and click "Submit".
Legal basis:
Petition regulations
Thirty-third petitions should be settled within 60 days from the date of acceptance; If the situation is complicated, with the approval of the person in charge of this administrative organ, the processing period may be appropriately extended, but the extension period shall not exceed 30 days, and the complainant shall be informed of the reasons for the extension period. Where laws and administrative regulations provide otherwise, such provisions shall prevail.
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