How can Zhixing cancel the order when he is waiting for the ticket?

1. Open the Zhixing train ticket APP, click "Order" to find the standby order, enter the standby order page, click "Cancel Order", select the cancellation reason in the pop-up window, and finally confirm.

2. You can call Zhixing customer service directly and cancel the standby order through manual customer service. Customer service phone can search for "Zhixing train ticket" in major application markets, or call 12306 customer service phone to transfer to manual customer service.