Hello, I am consulting the complaint telephone number of Shanghai Changning District Consumers Association.

The complaint telephone number of the Consumer Association is 123 15. In addition to telephone complaints, the parties can also make complaints through letters, faxes, text messages, e-mails and the complaint platform of 123 15 website. For telephone complaints, the staff of the administrative department for industry and commerce shall truthfully record the relevant information. Legal basis: Measures of the administrative department for industry and commerce for handling consumer complaints Article 11 A consumer complaint shall meet the following conditions: (1) There is a clear respondent; (two) there are specific complaints, facts and reasons; (3) Belonging to the scope of responsibilities of the administrative department for industry and commerce. Article 12 If a consumer complains through a letter, fax, short message, e-mail, 123 15 website, it shall specify: the name, address, telephone number and other contact information of the consumer; The name and address of the respondent; The requirements, reasons and relevant factual basis of the complaint; Complaint date, etc. If a consumer complains by telephone or at home, the staff of the administrative department for industry and commerce shall record the information listed in the preceding paragraph.