123 15 a few days later, the result came out.

123 15 can give the result within 7 days after accepting the complaint.

123 15 belongs to the industrial and commercial complaint hotline. For 123 15, the corresponding results can be obtained within 7 days at most after the report is processed. 123 15 will have an official website, or you can directly log on to the official website to check the progress of the report information, accept the complaints that meet the requirements and inform the complainant; Do not accept complaints that do not meet the requirements, and inform the complainant of the reasons for not accepting them.

Processing flow of 123 15:

1. Consumer complaints: Consumers complain to the administrative department for industry and commerce by letter, fax, SMS, e-mail, 123 15 website or go to the industrial and commercial department to explain the contents and reasons of the complaint;

2. Acceptance of complaints by the industrial and commercial department: if the consumer's complaints meet the requirements, the staff of the industrial and commercial administrative department will accept the complaints and record relevant information within seven working days;

Within 3.60 days, if the consumer parties agree to mediation, the administrative department for industry and commerce shall organize mediation and inform the parties of the time, place and mediator of mediation. After the parties reach a mediation, the administrative department for industry and commerce shall make a mediation document and file it.

123 15 dismissed the appeal:

1. The defendant is no longer liable for breach of contract for goods that have exceeded the warranty period or the warranty period after purchase;

2, reached a mediation agreement and has been implemented, and there is no new situation, new reasons;

3, the court, arbitration institution or other administrative organs have accepted or dealt with;

4. Consumers know or should know that their rights and interests have been infringed for more than one year;

5. Consumers cannot prove that their rights and interests have been infringed;

6, does not comply with national laws, administrative regulations and rules.

To sum up, 123 15 belongs to the industrial and commercial complaint hotline. For 123 15, the corresponding results can be obtained within 7 days at most after the report is processed. 123 15 will have an official website, or you can log on to the official website directly to inquire about the processing progress of the report information.

Legal basis:

Article 15 of the Measures for the Administration for Industry and Commerce to Handle Consumer Complaints

The administrative department for industry and commerce with jurisdiction shall, within seven working days from the date of receiving the consumer complaint, handle it and inform the complainant:

(a) to accept the complaints that meet the requirements and inform the complainant;

(two) do not accept the complaint that does not meet the requirements, and inform the complainant of the reasons for not accepting it.

Article 16

The following complaints will not be accepted or terminated:

Does not belong to the scope of responsibilities of the administrative department for Industry and commerce;

(two) after purchasing the goods that have exceeded the shelf life, the respondent will no longer be liable for breach of contract;

(3) The administrative department for industry and commerce organizes mediation;

(four) consumer associations, people's mediation organizations and other organizations have been mediated or are dealing with;

(five) the court, arbitration institution or other administrative departments have accepted or handled it;

(six) consumers know or should know that their rights and interests have been infringed for more than one year, or consumers can not prove that their rights and interests have been infringed;

Does not conform to the provisions of national laws, regulations and rules.