Samsung mobile phone information problem solving skills

If you encounter information-related problems when using Samsung mobile phone, here are some tips and suggestions for your reference.

Actions in setup

You can try some operations in the settings of your mobile phone, find the application manager, then slide the screen to select all, find the information and click enter, clear the data and try again to see if it has improved.

Back up important data

If the problem still exists and you suspect that it is caused by third-party software, please remember to back up important data in your mobile phone, such as phone book, SMS, multimedia materials, etc. Then, you can restore the phone to the factory settings, and set-reset-restore the factory settings to try to solve the problem.

Detection service center

If the problem still exists, I suggest you take the three-guarantee certificate and send your mobile phone to a nearby Samsung service center for testing. In order to enjoy priority maintenance service, it is recommended that you apply for "booking to the store" in Samsung official website.

Make an appointment to apply for in-store maintenance

After the appointment is successful, please bring your machine, invoice and warranty card to the service center you reserved on time. If you have any comments, suggestions or comments, you can visit support.samsung.com.cn/survey and share them with us.