Why can't the mobile phone receive the information?

The reasons why the mobile phone can't receive SMS are poor signal, the mobile phone has installed software to intercept SMS, the mobile phone has applied for a blocked SMS number from the operator, the mobile phone is in arrears or stopped, and the other party has sent an iMessage message.

1, cell phone signal difference

Observe whether the phone model is full. If the cell phone signal is weak, you can try to go outside, or turn it off for 30 minutes, or take out the SIM card of your cell phone and try again with another cell phone.

2. The mobile phone is equipped with software to intercept short messages.

Think about whether the blacklist of contacts is set up, or in which software, find and open the blocked SMS software and view the blocked SMS.

3. An application has been made to the operator to block the SMS number.

If this is the case, you can call the customer service phone of the corresponding operator to verify the reason.

4, mobile phone arrears or downtime

Check whether the mobile phone is in a normal state of receiving short messages, and can't receive short messages when it is down or in arrears.

5. The other party sends an iMessage message.

If you just can't receive the SMS from Apple's mobile phone, you can receive the messages from other mobile phones. It may be because the mobile phone number was bound to the Apple device before, and the other party sent iMessage instead of ordinary SMS. Please refer to Apple's official instructions to unbind the mobile phone number from the Apple device.