Can children in the glory of the king get a refund?

Generally speaking, it can't be done, but if the child accidentally recharges the money, parents can provide information to prove that they can apply for a refund to the relevant responsibility mechanism in the glory of the king.

At the National Cyber Security Publicity Week, Wang Leyan, director of tencent games, said that once the irrational consumer complaints were received and determined to be minor behaviors, the company would refund the fees.

Extended data:

Game recharge is a new recharge service after the rise of online games, including game points recharge, game card recharge, ingot recharge and so on.

With the rise of online games, some large-scale games began to run for a fee, and the game recharge was also rising. It was originally sold in the form of game cards. With the fierce operation of the game industry, the form of recharge began to diversify and concretize.

Tencent just finished the meeting on September 26th, 20 17. Regarding the irrational consumption of underage users, Director tencent games said that if it is confirmed that it is the consumption of underage users, the money recharged by players will be directly refunded.

Set up a special line for minor parents. If their children are found to have consumption, they can complain through the special line. As long as it is verified as underage irrational consumption, it can be refunded directly.

Main types:

Game card recharge

With the increasing number of gamers, game manufacturers have introduced a new recharge method, selling game recharge cards with game points for free in the form of account numbers and passwords. Players only need to buy recharge cards in Internet cafes or even supermarkets, and log in the recharge card account password on the game website to get the corresponding game points. This method has a high degree of freedom.

Gold ingot recharge

The past decade has been the golden age for the development of mainland games. There are more and more kinds of games, and the competition is becoming more and more fierce. Therefore, many games have played a free banner to attract players, and thus began to appear in the form of ingots.

Players can play games for free, but some special advanced game props are not available in the game, and they can only be purchased in the form of ingots in the game mall where the game is opened, and ingots need players to recharge the game to get them.

Game recharge can be achieved through newsstands, Internet cafes, online ordering, mobile phone purchase, SMS, landline, game franchise stores, bank cards, mobile phone recharge cards, etc.

The general process of game recharge: go to the store where you buy the game card, and then follow the instructions of the card step by step; Or use online banking to recharge online on the website!

References:

Game prepayment