Is Taobao shopping cart marketing off the shelf?

Taobao shopping cart marketing off the shelf. 20211.2 The shopping cart marketing function in the customer operation platform stops going offline (customer operation platform-intelligent marketing-shopping cart marketing), and the shopping cart marketing strategy and data related content in the old version will not be maintained during this period.

1. Taobao shopping cart marketing is off the shelf?

Taobao shopping cart marketing off the shelf.

20211.2 The shopping cart marketing function in the customer operation platform stops going offline (customer operation platform-intelligent marketing-shopping cart marketing), and the shopping cart marketing strategy and data related content in the old version will not be maintained during this period.

Second, do you know that Taobao goods are put in the shopping cart?

Merchants who put Taobao goods into shopping carts will not know.

Merchants don't know about Taobao products after they are put into the shopping cart, but they can see the number of products purchased in the background, but they can't know which buyers have joined the shopping cart, so as buyers, they don't have to worry about their privacy being known by merchants or others.

Third, how do Taobao merchants make dunning?

1, the most important thing for Taobao's payment reminder is to know how to seize the time, treat yourself as a consumer and compare your usual shopping habits. We all like to order several favorite products at the same time and then compare and buy them.

When we consulted a baby, it turned out that we were more inclined to buy. At this point, several companies are comparing, that is, when customer service reminds payment. Therefore, when a customer does not reply after consulting you for about 3-5 minutes, and the customer is still online and has not placed an order, most customers are comparing or hesitating, and they also have a certain sense of identity with our products.

3. At this time, it is necessary to step up the time to urge customers to pay, such as consulting customers. "Are there any questions? If not, you can place an order or use the delivery time to urge payment. " Pro-warehouse delivery by order. Order early, deliver early. You can take pictures if you like. "

4. When dunning, you should also know how to solve customers' problems. Customers are hesitant because they still have doubts about the goods. Directly use one sentence to arouse the customer's reply and ask, "Are you close?" Customers will usually reply to you when they see it, and then ask him if he has any doubts. If it is a question that we can solve, we will try our best to solve it. If it can't be solved, at least we know why the customer didn't place an order. For example, in a shop that makes women's shoes, customers need shoes of size 40, but our products just don't have size 40, so no matter how hard we try to pay, customers can't buy them.

However, when you know that customers stay because of these irresistible factors, you can choose to introduce other similar products or hot-selling products in the store. Although the probability of clinching a deal is not high, there is another possibility.