Why isn't the incoming call area displayed on Samsung mobile phone?

If family information cannot be displayed during a phone call, we recommend that you:

1. Check whether the call home function is turned on: Phone-More (upper right corner)-Settings-Number Home Page-Slide Switch (the operation path of different models of mobile phones may be slightly different).

2. Check whether all mobile phones are not displayed, and try to replace other SIM cards.

3. Check whether the Home Edition is updated: Phone-More-Settings-Number Home-Update.

4. If it still cannot be displayed, please check whether there is a new version of the mobile phone system and try to update it.

5. If not, please back up important data (contacts, text messages, pictures, etc.). ) and restore the equipment to the factory settings.

If the problem still exists, please send the machine to Samsung Service Center for professional after-sales engineers to help with the test.