How to deal with the authorized recovery of E04 account?

Keep the set-top box turned on and wait patiently for 45 minutes to receive authorization.

The encryption authorization of HuHutong set-top box will be updated regularly. If you don't turn it on for a long time, the authorization will be lost, and the prompt "E04, this channel is not authorized" will appear, so you can't watch it normally.

When this happens, please keep the set-top box turned on and wait patiently for receiving authorization until normal viewing is resumed. Most users can recover within 45 minutes, and a few users may have to wait longer, but generally it will not exceed 5 hours.

Extended data

E04 Main causes of household registration problems:

1. The encryption authorization of the set-top box connected by the subscriber will be updated regularly. If the user does not open it for a long time, the authorization will be lost. If the boot time is too short, he will miss or fail to receive the complete authorization update instruction, and a yellow prompt box "E04, sorry, this channel is not authorized" will appear on the TV screen, so he can't watch it normally.

2. Equipment failure needs maintenance. When replacing the equipment in the system, the equipment was not turned on, resulting in the information in the encryption card not being cleared.

State Administration of Radio and Television Broadcasting and Television Satellite Live Broadcasting Management Center-the easiest way for household users to obtain authorization by themselves and resume normal viewing.

State Administration of Radio and Television Broadcasting Satellite Live Broadcasting Management Center-E04. What is the main reason?