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How to deal with the unopened Zhongtong?

Zhongtong unopened visa refusal processing flow is as follows:

1. Reject before delivery: that is, when the recipient is shopping online and the logistics information does not show that ZTO Express has received the package, but is waiting for delivery, the recipient can directly contact the seller, inform him of the reason for the return and negotiate a refund.

2. Rejection in the middle of delivery: that is, the courier is already on the way to the destination. At this point, if the recipient refuses, you need to contact the courier outlets or couriers displayed in the logistics information to inform you of the reasons for the rejection or return, and negotiate with the couriers.

3. When the express mail arrives at the terminal network, the consignee refuses to sign it in person: the express mail is delivered to the customer, and the customer signs it, but the express delivery system does not show the sign-in, so the customer does not need to charge for returning it. Express delivery to customers, customers sign for it, but the express delivery system shows the sign for it. If the sender requests a return, the original return fee will not be charged after consultation with the sending station and the destination station. Express delivery is delivered to the customer, and there is no charge for the customer to refuse the return directly. However, if the courier system has displayed the receipt for several days and the customer requests to refuse to return the goods, in this case, it is necessary to re-charge the parts, so it is charged.