Pants are sold on idle fish. The customer said they were small and asked for a refund. Do you agree to return the goods?

If the return size of the idle fish buyer is not suitable, the seller can agree or refuse the refund. After refusing the refund, the buyer can apply for the intervention of Xiaoer. After the intervention, Xiao Er will make a reasonable judgment based on the vouchers provided by both parties. If the seller loses, the buyer will be refunded.

If the seller makes it clear that it can't be returned, because the idle fish is a second-hand idle platform, unlike Taobao, there is no reason to return it for seven days.

Precautions for after-sales of idle fish

1. After signing the contract, after-sales appeared! Don't argue with customers, deal with them quickly.

2. As long as it's not a particularly difficult customer, we can make up the difference and ensure that we don't pay for it ourselves, so that we can communicate with our customers for a good evaluation.

3. When asking the buyer to return the goods, change the reason for the refund to something else or not, and don't write quality problems or inconsistent product descriptions. The e-commerce platform has a quality refund rate, which is a detail that most buyers will agree with. Even if it is a quality problem, as long as it is negotiated, it will generally be agreed.

4. If the idle fish is returned, regardless of the reason, whether it is a quality problem or not, the merchant will bear the return freight.