How long does it take for customer service to verify the express delivery?

The compensation flow method is not clearly defined for the time being, mainly depending on the processing progress of the courier company. It usually takes a few days if it is fast. If the courier company does not compensate, the parties need to bring a lawsuit to the people's court, which may take several months. The time limit of express delivery service in the same city shall not exceed 24 hours, and the domestic express delivery in different places shall not exceed 72 hours. The delay time of express delivery in the same city is 3 days, domestic express delivery in different places is 7 days, and international express delivery 10 days. When the express mail is delayed, consumers can regard it as lost and make compensation.

It takes 4 days for ZTO Express Company to verify, and no more than 5 days at most. If it is delivered to a township, it will take an extra day, because it needs to be transferred to a township.

If it is the same province express delivery, it will take 2 days, not more than 3 days. (including express delivery outside the province if it is in a neighboring city) If express delivery outside the province generally takes 3 days, no more than 4 days.

It takes 48 hours for the merchant to verify that the express logistics information is abnormal. It takes 72 hours to send the package by mistake.

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