What should I do if I can't receive the SMS verification code from mobile phone Taobao?

1. What happened when Taobao didn't receive the verification code when paying?

The failure to receive SMS verification code for a long time may be caused by the following reasons: First, the number of times of collection exceeds the limit. Solution: I can only get the verification code 20 times a day. If I exceed the number of times today, please try again tomorrow.

Second, the mobile phone business does not support the solution: at present, the number segments of the three major mobile operators in China have been supported. Reason 3: Mobile phone security software interception (for smartphone users who have installed security software) Solution: Open the mobile phone security software, temporarily turn off the interception function, and then try to obtain the verification code again.

Reason 4: SMS gateway is congested or abnormal. Solution: When the SMS gateway is congested or abnormal, the sent SMS will be delayed or lost. I suggest you try to get it in the future.

2. What happened when I didn't receive the verification code when I paid on Taobao?

I haven't received the SMS verification code for a long time, which may be caused by the following reasons:

First, the number of acquisitions exceeded the limit.

Solution: You can only get the verification code 20 times a day. If you have exceeded this number today, please try again tomorrow.

Second, the mobile phone business does not support it.

Solution: At present, all segments of the three major domestic mobile operators have been supported.

Reason 3: Mobile phone security software interception (for smartphone users who have installed security software)

Solution: Open the mobile phone security software, temporarily turn off the interception function, and then try to get the verification code again.

Reason 4: SMS gateway is congested or abnormal.

Solution: When the SMS gateway is congested or abnormal, the sent SMS will be delayed or lost. I suggest you try again later.

3. What if the mobile phone can't receive the Taobao verification code and can't pay?

If your Alipay account has a mobile phone dynamic password, but the mobile phone can't receive the verification code and can't pay successfully, please select "Change Number" next to the cashier; Choose to change your mobile phone number according to the way provided on the page (as shown in the figure below);

You can also unbind the phone. After the mobile phone binding is cancelled, the mobile phone dynamic password will also exit.

After six years of development, by the end of 2009, Taobao had 65.438+0.7 billion registered members, and the number of registered users is still growing! According to statistics, the transaction volume of Taobao in 2009 was 208.3 billion RMB, and it was as high as 400 billion RMB in 20 10, making it the largest online retail business circle in Asia.

Taobao Mall integrates thousands of brands and manufacturers to provide a one-stop solution between merchants and consumers. Provide goods 100% quality assurance, after-sales service for 7 days, no reason to return goods, cash back shopping points and other quality services.

Taobao advocates an honest, positive and fast online trading culture, and insists that "treasure can't be scoured, and trust can't be abandoned". While creating a safer and more efficient online trading platform for Taobao members, it also provides employment opportunities for more netizens. Taobao also tries its best to create and advocate a family atmosphere of mutual assistance, relaxation and liveliness.