Xiaohongshu added a travel agency WeChat and gave him a deposit for a refund. What should I do if I ignore someone?

If you add the WeChat of the travel agency to Xiaohongshu and pay the deposit, but the travel agency fails to fulfill the refund obligation and ignores your message, you can take the following measures:

1. Save evidence through WeChat chat records and transfer records, and record relevant timelines and key information.

2. Try to reflect the problem to the platform through the complaint channel of Xiaohongshu, provide relevant evidence, and request the platform to intervene in mediation.

3. If the travel agency still hasn't solved the problem, you can complain to the official customer service of WeChat, provide evidence and ask the customer service to help solve the problem. Wechat customer service may ask you to provide relevant evidence to support your complaint.

4. If the above methods can't solve the problem, you can consider complaining to relevant departments or organizations, such as consumer associations or tourism supervision departments.

When dealing with such problems, it is recommended that you keep communication and keep relevant evidence for emergencies. At the same time, we should also pay attention to choosing reliable travel agencies to avoid similar problems.