Who should I call if the data of the travel card is abnormal?

Operator customer service. The data query of travel card of telecom user 1000 1 and mobile user 10086 is abnormal.

If the travel card service is abnormal, you can also inquire by SMS, and send a message CXMYD to the operator, to 1000 1 for telecom users and to 10086 for mobile users.

You need to make feedback and complaints on the travel card page, enter reasons, add screenshots, enter contact information and submit feedback.

Click on the three-point sign on the travel card page.

Click to collect the following feedback and complaints.

Click to enter the function is abnormal.

Click Other Exceptions under Slow Interface Loading. ?

Enter a question, add a screenshot, fill in the contact information, and then click Submit.