Samsung s6 automatic mute

If the phone always appears automatic mute, it is suggested that:

1. Check whether the phone is turned on in Do Not Disturb mode (or Do Not Disturb mode): Settings-Sound and Vibration-Do Not Disturb-Slide Close (some machines support this function).

2. Check whether the third-party ringtone software has been installed recently. If so, it is recommended to uninstall this kind of software.

3. Upgrade the mobile phone operating system to the latest version. Note: Please back up the data in the device before upgrading.

4. If it is the latest version, please back up the data in the mobile phone, and then try to restore the factory settings.

If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you test it.