Small refund process

The process of consumer refund for minors is as follows:

1, search Tencent's customer service on WeChat, enter the minor recharge game, and then he will ask you questions, and you will reply to the father and son or the mother and son;

2. She will ask you to fill in the information, so just fill it out according to the above information. The approval will let you verify your account or something, just follow her step by step. After this, I will call my parents to confirm the relationship with the children.

3. Fill in the remaining materials after confirmation, and fill in according to the prompts. Other materials below the birth medical certificate can be left blank;

4. After approval, the money will be returned to the original account.

Provisions on refund of minors' consumption

According to Chinese law, minors under the age of eight are persons without civil capacity, and their legal representatives act as agents to carry out civil legal acts; An adult who can't recognize his own behavior is a person without civil capacity, and his legal representative acts as an agent to carry out civil legal acts; The provisions of the preceding paragraph shall apply to minors over the age of eight who cannot recognize their own behavior. A civil juristic act carried out by a person without capacity for civil conduct is invalid. The glory of the king Refund 1, applet (Tencent Customer Service). To send a refund to a minor, you need a household registration book, ID card, etc. And you also need your parents' face recognition. Remember to call customer service for a full refund.

2. Generally, before 180 days (within three years), it can be returned as long as there is a recharge record. If you want to contact the manual customer service, you must say that it is all returned, otherwise the customer service will automatically think that it is within three months.

If you want to return, it is best to return all tencent games, because after returning, all tencent games will be given titles. If you are underage, it is recommended not to indulge in games.

Legal basis:

Article 145 of the Civil Code of People's Republic of China (PRC) restricts the validity of civil legal acts carried out by persons with civil capacity in order to obtain pure benefits or civil legal acts suitable for their age, intelligence and mental health; Other civil juristic acts shall take effect with the consent or ratification of the legal representative.