Can Lalamove customer complaints be seen by the driver?

Lalamove customer complaints can be seen by the driver. The driver of Lalamove knows that the customer complained about him because there will be a text message notification, the software will notify the driver by text message, or the customer service center calls the driver, and the driver will be notified in the complaint column to appeal within 24 hours. If a driver has been complained about, you can usually see it directly from the mobile APP.