What's the number of100101?

1001kloc-0/1is the short service number for self-service telephone charges of some branches of China Unicom.

In the past, users only needed to dial 100 10 in a few simple steps to check the phone bill. However, with the increasing demand of users, operators have launched more and more services, which will inevitably lead to hierarchical customer service voice systems and various projects. Many users report that simple query services often go through multiple IVR voice menus, which is not convenient and fast enough.

In response to this problem raised by users, Fujian Unicom's "Express Service" immediately implemented the "cornet through train" service. Each query item has its own dedicated through cornet. When the user dials the short number, he can not only get the query information immediately through voice, but also receive a complete and detailed short message after hanging up. ?

relevant information

China Unicom constantly adopts new technologies and establishes new networks to provide customers with quality customer service. "Customer-centered, innovative service" is the consistent pursuit of China Unicom. In order to solve all kinds of problems and difficulties encountered by users in the process of using China Unicom's services and meet the diversified and personalized service needs of users, China Unicom adopted advanced call center technology.

With unified business specifications, technical specifications and business processes, a 100 10 free customer service hotline has been set up all over the country, and at the same time, a1001phone bill recharge hotline and a 10065438 customer club service hotline have been set up. Through the "100 10" and "1001"hotlines, users can get multi-faceted customer service, and "100 18" can also serve China Unicom.