How do furniture stores share the maintenance plans of old customers?

1. First of all, determine the goal of customer maintenance, clearly expand new markets, expand existing customer groups and enhance customer loyalty.

2. Secondly, do a good job in the collection and analysis of customer information and summarize the real needs of customers.

3. Then, provide quality services, including after-sales service and technical support, and solve customers' problems in time.

4. Finally, regularly track the services obtained from customers, find the changes in customer needs in time, and improve products or services.