Ask the customer when to place an order.

Question 1: How to politely ask customers when to place an order to greet old customers?

Say hello first, and then talk to

He said it had been some time since the last order. Do you have any stock? Need new orders and cooperation?

Question 2: Ask customers when to place an order and how to greet them in English. Thank you. When will our customers place orders with us?

Question 3: How to skillfully ask customers whether to place an order to greet old customers?

Say hello first, and then talk to

He said it had been some time since the last order. Do you have any stock? Need new orders and cooperation?

Question 4: How to urge customers to place orders?

Source: Pearl River Delta Procurement Network

Sometimes, after a long time of contact with customers, I always feel that I should fall behind, but customers just don't stay alone. Just like people who practice martial arts, I feel that I have reached an extreme, but I can't get past it and I can't get a further glimpse. If you are impatient, you will be possessed sooner or later. We have to find another way to get customers to place orders!

Then, are we directly rushing to customers under the slogan of "anti-clearing and regaining sight, give me an order"? That's absolutely impossible, it will only scare away customers. We should master the skills, and we should not act too hastily or drag our feet. What we have to do is to make clear our identity, be familiar with product knowledge, improve our professional quality, then analyze the enemy's situation, know ourselves and ourselves step by step, and tell the truth to our guests. In this way, I believe Cycas should blossom.

Here, I want to share some secrets of the predecessors of Wulin. It depends on your understanding. 1, think about how much we have paid to our customers, and why are our customers not moved? Why on earth? There are actually many reasons. For example, many salesmen have the wrong mentality, which leads to a single quotation at ordinary times, and the guests will answer whatever they say, regardless of others and guests' intentions. After a long time, customers have become accustomed to this model, and it is only natural to ask the price. At this time, we should consider which aspects of ourselves need to be improved, which angles have not been considered, which factors have been ignored, and so on.

2. Ask more about the guests. First of all, we must firmly believe that this customer is mine and will cooperate with me sooner or later. It's only a matter of time. What we have to do now is to advance the time, advance it and advance it again. Reasons: lack of awareness, no plan, poor sales, just acting as an agent, building a new factory or moving, being restructured, single variety, limited customers, being too busy, too expensive, not knowing about your company, not trusting, not having a computer, not being managed, and so on. I'm not afraid. I'm going to worship Buddha and kill ghosts. Knowing the present situation of the guests, we can make plans and take further measures. Grasp the customer's psychology, think about the customer's thoughts, worry about the customer's urgency and worry about the customer's worries. You need to know what he is thinking and what he is worried about. What concerns does he have? Solve problems for customers, do something for customers, be serious and responsible for customers, do practical things and do good things for customers, let customers feel your service, let him trust you, and let him feel that you are his most loyal, reliable and stable supplier.

3. Always maintain high morale and positive working attitude. Your thoughts must be positive. As the old saying goes, as long as the mind does not decline, the solution is always more difficult than it is. Don't panic, don't mess, keep a clear head and clear thinking. From ruin, justice is awesome. We should analyze problems and solve them. It is normal to have problems. Great! I just like challenges. Is it interesting? Life is full of fun, just like a game. 4. Conquer customers and carry forward the spirit of leeches sucking blood. This spirit is not only reflected in working hours, but also in spare time. You must be patient, persistent and indomitable, and be moved by your persistence.

Customer, make God cry, "cry" and say: Alas, young man, I really admire you. Your spirit is worthwhile.

Our business people go to study. Come and talk to * *! I was hired with a high salary.

5. Have you ever encountered a claim? Panic? Something wrong? You don't need it. If you can solve it, you can solve it. If you can't, you can avoid, dilute and avoid the problem. This requires that your thinking must be flexible.

6. For those who are hesitant and indecisive, they should be "half-pushed" at an appropriate time. As long as he shows his willingness to place an order, he will swallow mountains and rivers and let customers feel an irresistible force. Of course, after receiving the order, we should do the service and products well, otherwise it will be a one-time deal. 7. Sometimes, don't tell the guests all the details at the beginning of the quotation process, and don't quote the lowest price at the beginning. Let the guest bargain and make him feel that the price you give is the lowest price he can squeeze. Of course, we must assess the situation, be alert and wise, and don't steal the chicken and not eat the rice, and be led by the guests. It's right to stop.

8. Properly brag about yourself and make customers feel that your suppliers are of high quality, not the kind of guerrilla warfare. Guests all hope that they can find a stable supplier, just as we hope to find a >>

Question 5: How to communicate with customers to place an order? First, "look"-the skill of listening

This includes listening carefully and confirming in time. When communicating with customers on the phone or face to face, we must concentrate on their speeches and listen to them with the destination, so as to find out the information that customers have intentionally or unintentionally revealed that is beneficial to sales.

Asking questions in time when listening, on the one hand, expresses respect and attention to customers, on the other hand, helps to correctly understand what customers want to express. Only by ensuring the correctness and accuracy of the information held by the sales staff can we achieve a good communication effect.

Second, "smell"-the skill of observation

The skill of observation runs through the whole sales process, especially when building a good relationship with customers, which is very valuable. In the process of communicating with customers, a customer's eyes, an expression, a casual action, these body languages are the reflection of his psychological state, and an excellent salesperson must be good at grasping and responding in time. Similarly, the environment around the customer can refer to the layout and display style of his office, and also reflect the customer's behavior pattern to some extent, which provides necessary information for how to establish a long-term relationship with him. Using this information and the salesperson's own understanding can help the salesperson establish a relationship with the customer and decide what to do next.

Third, the "question"-the skills of asking questions

After getting some basic information, asking questions can help salespeople understand customers' needs, customers' concerns and factors affecting their decisions.

At the same time, if the communication atmosphere is unnatural, you can ask some general questions and questions that customers are interested in, temporarily change the topic to ease the atmosphere and let both sides relax.

When the time is ripe, you can ask some leading questions and get down to business gradually, so as to stimulate customers' interest in products and arouse their urgent needs. For example, if the product is not purchased in time, it is likely to cause unnecessary losses. If you buy a product, all the problems can be solved, and you think the investment is very worthwhile. This is the ultimate effect of leading questions. At this time, as a salesperson, you need to get a conclusive answer from the customer. You can ask some conclusive questions to lock the result of the sales process.

In the whole process of communication with customers, we should keep the frequency basically consistent with the customer's thinking progress, and don't rashly ask for signing the bill when the time is not ripe, which may easily cause customers to resent and give up all their efforts; Don't miss the opportunity, when it comes to signing the bill, you are afraid of being rejected, which delays the opportunity.

Fourth, "cutting"-the skill of explanation.

In the recommendation and closing stage of sales, explanation is particularly important.

In the recommendation stage, in order to persuade customers to buy, they explain and state their companies, products and services, so as to achieve the purpose of ordering. In the negotiation process, that is, when the sales are nearing the end, many substantive issues will be involved, and the two sides will have some differences for their own interests, which creates obstacles for the two sides to reach a final agreement or even sign the bill. These obstacles need to be solved through timely and reasonable consultation and explanation.

The content to be explained should not be too miscellaneous, just include the content for the purpose of explanation. The explanation should be concise and logical. When you need to explain details, avoid painless details. The unfolding must be concise, and the concise must be concise, especially when recommending to customers.

The key to successful explanation is to use simple language and avoid too technical terms, especially those that your customers are not clear about. Only when your customers understand these terms can they be used properly, and at the same time, they should be used properly to avoid unnecessary mistakes.

Five, conversation skills

The expression of conversation should be natural, the language should be friendly and the expression should be appropriate. You can make some gestures when you speak, but don't overdo it, let alone dance. Don't spit when you talk. Say hello before you take part in other people's conversation. Don't listen in on other people's personal conversations. If you need to talk to someone, you should wait until someone else has finished. The third party should shake hands, nod or smile when participating in the conversation.

If you need to deal with something urgent or leave during the conversation, you should say hello and apologize.

Generally, we don't talk about diseases, deaths and other things, and we don't talk about absurd, bizarre, sensational and obscene things. If the client is a woman, generally don't ask her age, whether she is married or not, and don't directly ask her personal life questions such as resume, salary income, family property, clothing price, etc. When talking with female customers, it is best not to say that the other party is fat, strong and well maintained; The other party should take out insurance for problems that have objections ... >>

Question 6: How to ask a guest who hasn't placed an order for a long time in English? I haven't contacted him for a long time. I hope everything goes well and business is booming.

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Question 7: How to ask customers whether they have placed an order? Hehe, you should take the initiative to contact him, "Hello, Mr. XX, long time no see, how is business recently?" Just talk to him. You can ask the other party if they are in a hurry to get the goods, so as to arrange the production schedule.

Question 8: As a customer service, when you want to take the initiative to contact those customers who haven't placed an order for a long time, how do you open your mouth to pay a return visit to express your condolences? Be sure to design a super-moving preferential plan before starting to contact old customers, including those who have not placed an order for a long time. Please remember to congratulate him and ask yourself what you have gained this year. What are the difficulties? Do you want to hear a plan? Remember, if the customer doesn't want to, he won't force it. There are many topics of visiting and expressing condolences. If the customer's information is complete, you can ask yourself whether you are satisfied with the current supplier or other competitors!

The conclusion is that it is meaningful to pay a return visit to impress customers who have not placed orders for a long time! !

Question 9: Write an email to the customer in English and ask when to pay. Thank you! According to the payment terms in the contract, you need to pay within 14 days after the date of bill of lading. July. So you should pay on 13. But until now, I haven't received your payment. Please confirm the date of your payment.

Question 10: How to write to a guest who has not placed an order for a long time and ask about the order? Speak politely, and the average customer will accept it.