JD.COM can get a new three years for free. Really?

JD。 Of course, it is useful to replace it for free for three years, but please look at his preconditions. Only if this condition is met, people will give you a new one for free. I suggest you communicate with customer service in detail and leave screenshots as evidence to avoid unnecessary contradictions in the process of real free replacement in the future and safeguard your rights and interests.