Why can't Samsung s5 WeChat receive SMS after locking the screen (this problem appeared today)? How to solve it?

If the mobile phone WeChat cannot receive information, please refer to the following:

1. Check whether the mobile phone network connection is stable, and suggest replacing 3G, 4G network or wireless network.

2. Try to update the WeChat version.

3. Click Mobile App- Settings -App Manager-All-WeChat-Clear Data (please back up important data in WeChat before clearing data).

4. Back up data (contacts, text messages, pictures, etc.). ) and restore the factory settings (Settings-Reset/Privacy/Personal-Restore Factory Settings).

If the problem still exists, I suggest you take the purchase invoice, maintenance card and mobile phone to the local Samsung after-sales service center, and professional engineers will help you test it.